Outsourcing Telemarketing in Singapore: A Rewarding Experience for the Event Management Industry

Published: 14th September 2011
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There is no need to have a face-to-face meeting just to find new clients. That is proven when marketers across the globe use several strategies that do not require them a door-to-door interaction. Instead, they just communicate with the potential clients through various channels, including mails and Internet. This is why direct response tools have been widely used by most of the business organizations. The whole marketing process is expedited, expenses are minimized and better results are realized. No wonder why companies in Singapore have been actively generating business opportunities through these avenues. Business organizations just could not resist the rewards it brings.

Firms engaging in event management have given high respect for direct marketing mechanisms. Of all the available mediums, the telephone is the most crucial and consequential for their business. If they want to invite households or decision-makers of other companies on trade shows, conferences and the like, marketing through the phone is most likely the fastest, most accurate and low-cost solution they have. With a scrubbed leads list, they can easily communicate with the invited guests without the need to send catchy mails or personally entreating them to join a particular event. Most importantly, the quick response of the call receivers make it easy for the event organizers to know who are interested and precisely estimate the number of participants.


It could not be truer that cold-calling works well in targeting the intended audience of various events. But, organizers may have issues and concerns to settle first before embarking in telemarketing in Singapore. First, do they have the technology? Are they capable of building telephone and computer systems? Second, do they possess an accurate, updated leads database of their target market? After all, every business contact information, especially the phone numbers, is their primary weapon. Third, are they willing to pay for additional professional telemarketers, expenses on utilities and other overhead costs? If they have the human resources and the money to finance everything, then they are technically and financially capable. Otherwise, a better alternative should be sought.

When an on-site undertaking is not A-OK, event management companies should consider outsourcing. Telemarketing call centers achieve fame with customer service support, b2b appointment setting and lead generation services. But, they have widened their competencies to include market research like market survey, list generation and event telemarketing. Outbound call centers are well-armed in terms of human capital, telecommunications equipment, specialized contact center applications, best practices and huge business contact database. Though it really is a challenge to make unsolicited phone calls, a telemarketing company can surpass the obstacle with the assets they have. I could not agree more.


Apart from the tangible stuff, reliable, experienced outsourcers have been calling for specific industries for a long time. This gives them the edge to understand how a particular sector works, the changes that happen and the right prospects out of the thousand potential customers. Besides, their professional telemarketers have been specializing in a distinct market, making them experts of such industry. Also, they can provide business intelligence information, which refers to the behavior and other significant data of the target market. Of course, the best treat lies on the low-cost services they are rendering. Events management companies in Singapore can assure high-quality services for the best price tag.

Jayden Chu helps companies in Singapore and in other Asia Pacific countries increase their business revenue through lead generation and appointment setting services. He is a professional consultant for telemarketing services. To find out how you can increase your business revenue, go to http://www.callbox.com.sg/


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Source: http://jaydenchu.articlealley.com/outsourcing-telemarketing-in-singapore-a-rewarding-experience-for-the-event-management-industry-2347552.html


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